Grand Services


Ski Storage Service

(Winter Only) Our complimentary ski storage service whisks your equipment from the Steamboat Grand to the slopes, just steps from the gondola. All you need to do is check your skis with the Bellmen upon arrival and your equipment will be waiting for you at the Grand Hotel’s exclusive, secure, ski storage location in Gondola Square the next morning. All you have to do is think about which trail to hit first!

Map and Directions.

Concierge Services

Our knowledgeable concierge staff is available to help with all of your Steamboat questions. We can assist with everything from local dining recommendations to sleigh ride reservations to ensure your vacation is exceptional. Call 970-871-5526 (Ext. 5526) or email

Available Thursday – Sunday from 10:00am to 6:00pm. 

Bell & Valet Services

Our friendly valet and bell staff are awaiting your arrival to transport your luggage to your room. You will be taken care of every step of the way! 

Shuttle Service

The Steamboat Grand offers a complimentary shuttle that runs downtown from 4:15 pm to 10:15 pm, leaving the front door of the hotel :15 and :45 after the hour. The shuttle makes only three downtown stops for both pickup and drop offs: 7th Street across from Carl’s Tavern, 7th Street north next to Space Station Gas Station and 9th street south across from the fire station. Usage is on a first come first served basis, no reservation necessary. Masks are required. IMPORTANT: You must call the shuttle line to be picked up (970-871-5499)

The Grand also offers a grocery store shuttle to City Market only. The grocery store shuttle will operate between 11:00am to 3:30pm. Reservation required and can be scheduled with the Bell Stand or Concierge. IMPORTANT: You must call the shuttle line to be picked up (970-871-5499).

Shuttle Phone Line: 970-871-5499

Concierge: 970-871-5526 or Ext 5526

Bell Stand – 970-871-5588 or Ext 5588

Amenities for Purchase

Whether it is for a friend, family member, or a loved one, make their trip to Steamboat extra special with one of our signature amenity baskets or an in-room treat!

View Amenity Baskets