Phone Outage Information
The Steamboat Grand is experiencing a resort wide phone outage and are unable to make or receive external calls. To reach the front desk dial 970-871-5499 or email email@example.com for assistance. To reach reservations dial 877-306-2628.
To our valued guests,
We have always placed the highest emphasis on the wellbeing of our guests and staff, and we kindly ask for your assistance and support in helping us provide a healthy and fun environment for all. Although COVID mitigation protocols are no longer in effect in most cases in Routt County, please be mindful of best practices such as hand-washing, self-monitoring for symptoms and social distancing.
Should you test positive while staying at the Steamboat Grand Hotel, or you are experiencing symptoms, you and those in your party, are required to follow quarantine/isolation orders for the mandated period of time as directed by the Routt County Health Department. Please stay in your room and contact the front desk at 970-871-5500 or Ext. 6102 for assistance.
We encourage you to visit this site regularly for updates pertaining to hotel procedures and important and helpful information. If you have any questions or concerns, our reservation experts are available at 877.306.2628 from 8:00am to 4:30pm MST and would be happy to speak with you.
For other updates and important information regarding Steamboat Resort, we encourage you to visit www.steamboat.com.
Steamboat Resort will open for summer activities on June 18, 2021.
Amenity Closures and Construction
HOTEL AMENITY CLOSURES:
The Fitness Center is currently closed for a construction remodel and projected to reopen June 25, 2021.
The front desk is closed from 3:00am to 7:00am. During this time guests can contact security at 970-846-1055 for assistance.
The city of Steamboat Springs will be installing a roundabout at the intersection of Mount Werner Road and Steamboat Boulevard. Construction will begin on April 12, 2021 and projected to conclude in July. During this time, Mt. Werner Rd will be closed starting at the intersection of Pine Grove Rd and Mount Werner Rd up to the Arnold Barn.
Steamboat Resort will be undergoing a redevelopment project at the base area starting April 12, 2021 to further enhance the guest experience. Guests should expect construction in the base area throughout this summer and fall, and although the Gondola will be closed, summer activities will be available starting June 18, 2021.
Visit Full Steam Ahead for more information.
DIRECTIONS TO THE STEAMBOAT GRAND AND STEAMBOAT RESORT:
From the South/Rabbit Ears Pass: Take highway 40 north to the intersection of Walton Creek Rd. Take a right on Walton Creek Rd and follow for approximately 1/2 mile and take a left on Village Drive. When you reach the stop sign (Wild Plum market will be on your left) take a left on Apre Ski Way. Take the first exit at the roundabout onto Mt. Werner Cir. The Steamboat Grand will be on your left up the hill approximately .25 miles and Steamboat Resort will be on your right.
From the North/Downtown: Take highway 40 south to the intersection of Walton Creek Rd. Take a left on Walton Creek Rd and follow for approximately 1/2 mile and take a left on Village Drive. When you reach the stop sign (Wild Plum market will be on your left) take a left on Apre Ski Way. Take the first exit at the roundabout onto Mt. Werner Cir. The Steamboat Grand will be on your left up the hill approximately .25 miles and Steamboat Resort will be on your right.
Hotel Updates for Summer 2021
The Steamboat Grand Mobile App
Download the Steamboat Grand App to Express Check-In to your reservation and get helpful hotel information right at your fingertips. Simply download the App via the QR code below or search “The Steamboat Grand” in your App Store.
No Daily Housekeeping
For your wellbeing our housekeeping staff will not be entering guests rooms while occupied. Guests can contact the front desk or submit a request through the Steamboat Grand mobile app under the “Housekeeping Request” tile if they require additional bedding, towels, in-room amenities or toiletries.
Bell, Valet and Parking Services
Daily Bell service is available for guest luggage and bell carts will also be available for self-service.
Valet is also available daily for $20/night. Guests can choose to park in the hotel’s underground garage for $15/night or directly across the street in the Ski Time Square parking garage for $10/night.
Check-in time is 4:00pm, and to expedite the check-in process, guests are able to check-in via our Steamboat Grand Mobile App. Guests do NOT need to use the mobile app for check-in if they do no wish too. All guests will still need to stop by the front desk upon arrival to receive their room keys.
Available Thursday – Sunday from 10:00am to 6:00pm. Please call 970-871-5526 (Ext. 5526) or email GrandConcierge@steamboat.com.
Pool and Hot Tubs
The Steamboat Grand pool and two hot tubs will have enhanced cleaning protocols, and although we will not require an advanced reservation, guests are advised that staff may refuse entry should the pool area reach the maximum capacity of 200.
Hours of operation will be 9:00am to 9:30pm.
The Steamboat Grand full service fitness center facility offers a complete selection of cardiovascular and weightlifting machines. This summer, we are excited to unveil our NEW and improved entryway, men’s and women’s locker rooms, sauna and steam room.
Hours of operation are 6:00am to 8:30pm. For additional information visit HERE.
*The fitness center is closed for construction and is projected to reopen on June 25, 2021 due to construction.(subject to change)
The Grand Spa
The Grand Spa is open daily from 10:00am to 6:00pm. Reservations must be made at least 24 hours in advance. Please visit steamboatgrand.com/grand-spa/ for a full list of treatments and to make a reservation today.
Per the current Federal public health order, masks are still required on public transit, which includes The Steamboat Grand shuttles.
The Steamboat Grand offers a complimentary shuttle that runs downtown from 4:15 pm to 10:15 pm, leaving the front door of the hotel :15 and :45 after the hour. The shuttle makes only three downtown stops for both pickup and drop offs: 7th Street across from Carl’s Tavern, 7th Street north next to Space Station Gas Station and 9th street south across from the fire station. Usage is on a first come, first served basis and masks are required. IMPORTANT: You must call the shuttle line to be picked up (970-871-5499).
CLICK HERE for more information and shuttle maps.
The Free Bus System operated by the city of Steamboat Springs will also be available. Click here to learn more about the Free Bus System.
Local and State COVID Regulations
Booking and Cancellation Policies
A 1 night deposit is due at time of booking with final payment due 7 days prior to arrival.
For stays April 12, 2021-November 18, 2021: Airfare, travel insurance, and processing fee are nonrefundable. Lodging reservations cancelled more than 48 hours prior to arrival are refundable less $25 cancellation fee, airfare, travel insurance, and processing fee (the 1 night deposit is refundable less the cancellation fee.) Reservations cancelled within 48 hours of arrival are nonrefundable.