To our valued guests,

We have always placed the highest emphasis on the wellbeing of our guests and staff, and we kindly ask for your assistance and support in helping us provide a healthy and fun environment for all. The Steamboat Grand, along with Steamboat Resort, are recommending all guests wear masks while indoors, regardless of vaccination status. Unvaccinated guests are required to wear masks while indoors at the hotel and resort properties.

Should you test positive while staying at the Steamboat Grand Hotel, or you are experiencing symptoms, you and those in your party, are required to follow quarantine/isolation orders for the mandated period of time as directed by the Routt County Health Department. Please stay in your room and contact the front desk at 970-871-5500 or Ext. 6102 for assistance.

We encourage you to visit this site regularly for updates pertaining to hotel procedures and important and helpful information. If you have any questions or concerns, our reservation experts are available at 877.306.2628 from 8:00am to 4:30pm MST and would be happy to speak with you.

For other updates and important information regarding Steamboat Resort, we encourage you to visit www.steamboat.com. Steamboat Resort is scheduled to open for the winter season on Saturday, November 20, 2021.

Amenity Closures and Construction

HOTEL AMENITY CLOSURES:

The front desk is closed from 3:00am to 7:00am. During this time guests can contact security at 970-846-1055 for assistance.

The Poolside Bistro is closed until the winter season. Guests can mobile order food and beverage through The Cabin.

The Grand Spa has temporarily suspended services until further notice. A reopen date is undetermined at this time.

The Steamboat Grand pool and hot tubs will be closed for maintenance starting 10pm on Sunday October 10, 2021 and is projected to reopen at 9am on Friday October 29, 2021.

CONSTRUCTION NOTIFICATIONS:

The city of Steamboat Springs is installing a roundabout at the intersection of Mount Werner Road and Steamboat Boulevard. Full completion of the project is projected for November 1, 2021. Note: Traffic will be driving on a temporary all weather surface and there will be reduced speeds through the construction zone.

Steamboat Resort will be undergoing a redevelopment project at the base area starting April 12, 2021 to further enhance the guest experience. Guests should expect construction in the base area throughout the fall. Visit Full Steam Ahead for more information.

Hotel Updates for Fall 2021

The Steamboat Grand Mobile App

Download the Steamboat Grand App to Express Check-In to your reservation and get helpful hotel information right at your fingertips. Simply download the App via the QR code below or search “The Steamboat Grand” in your App Store.

No Daily Housekeeping 

For your wellbeing our housekeeping staff will not be entering guests rooms while occupied. Guests can contact the front desk or submit a request through the Steamboat Grand mobile app under the “Housekeeping Request” tile if they require additional bedding, towels, in-room amenities or toiletries.

BellValet and Parking Services 

Daily Bell service is available for guest luggage and bell carts will also be available for self-service. 

Valet is also available daily for $20/night. Guests can choose to park in the hotel’s underground garage for $15/night or directly across the street in the Ski Time Square parking garage for $10/night.  

Check-in 

Check-in time is 4:00pm, and to expedite the check-in process, guests are able to check-in via our Steamboat Grand Mobile App. Guests do NOT need to use the mobile app for check-in if they do no wish too. All guests will still need to stop by the front desk upon arrival to receive their room keys.

Concierge 

Available Thursday – Sunday from 10:00am to 6:00pm through September. Please call 970-871-5526 (Ext. 5526) or email GrandConcierge@steamboat.com.

Pool and Hot Tubs

The Steamboat Grand pool and two hot tubs will have enhanced cleaning protocols, and although we will not require an advanced reservation, guests are advised that staff may refuse entry should the pool area reach the maximum capacity of 200. Children 16 years or younger must be accompanied by a responsible adult at least 18 years or older.

Hours of operation will be 9:00am to 9:30pm.

The Steamboat Grand pool and hot tubs will be closed for maintenance starting 10pm on Sunday October 10, 2021 and is projected to reopen at 9am on Friday October 29, 2021.

Health Club

The Steamboat Grand full service fitness center facility offers a complete selection of cardiovascular and weightlifting machines, sauna, steam room and men’s and women’s locker rooms with showers. Individuals must be 16 years or older to use the Health Club.

Hours of operation are 8:00am to 9:30pm. For additional information visit HERE.

The Grand Spa

The Grand Spa has temporarily suspended services until further notice. A reopen date is undetermined at this time.

Shuttle Service

Per the current Federal public health order, masks are still required on public transit, which includes The Steamboat Grand shuttles.

The Steamboat Grand offers a complimentary shuttle that runs downtown from 4:15 pm to 10:15 pm, leaving the front door of the hotel :15 and :45 after the hour. The shuttle makes only three downtown stops for both pickup and drop offs: 7th Street across from Carl’s Tavern, 7th Street north next to Space Station Gas Station and 9th street south across from the fire station. Usage is on a first come, first served basis and masks are required. IMPORTANT: You must call the shuttle line to be picked up (970-871-5499).

CLICK HERE for more information and shuttle maps.

The Free Bus System operated by the city of Steamboat Springs will also be available. Click here to learn more about the Free Bus System. 

Local and State COVID Regulations

Booking and Cancellation Policies

Fall 2021

Bookings:

A 1 night deposit is due at time of booking with final payment due 7 days prior to arrival.

Cancellations:

For stays April 12, 2021-November 18, 2021: Airfare, travel insurance, and processing fee are nonrefundable. Lodging reservations cancelled more than 48 hours prior to arrival are refundable less $25 cancellation fee, airfare, travel insurance, and processing fee (the 1 night deposit is refundable less the cancellation fee.)  Reservations cancelled within 48 hours of arrival are nonrefundable.